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Customer Service Representative

2 months ago

Hudson, Massachusetts, United States PR Management Corp. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at our Panera Bread location in Hudson, MA. As a Cashier, you will play a key role in providing exceptional customer service and ensuring a positive experience for every guest who visits our café.

Responsibilities
  • Assist with café operations and daily tasks, including maintaining a clean and organized work environment.
  • Provide the highest level of customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner.
  • Enthusiastically promote and sell menu items, including beverages and food, to guests.
  • Successfully work as a key part of a dynamic team, collaborating with colleagues to achieve sales goals and provide excellent customer service.
  • Report to and follow the direction of your Supervisor(s), adhering to company policies, procedures, and safety standards.
Requirements
  • Must be at least 18 years of age to apply for this position.
  • Ability to work varied schedules, including nights and weekends, as needed.
  • Excellent communication skills, with the ability to communicate clearly with both customers and colleagues.
  • Physical requirements include standing for prolonged periods, repeated walking, bending, stretching, and occasional lifting (up to 50lbs).
Benefits
  • Paid weekly.
  • Competitive starting pay, up to $17.50/hr BOE.
  • Exceptional training and career growth programs.
  • Promotion opportunities from within.
  • Benefits package includes medical, dental, vision, company-paid life & disability insurance, and 401k with company match (available for full-time employees, 30+ hrs/week).
  • One week of paid vacation (available for full-time employees, 30+ hrs/week).
  • Flexible scheduling.
  • Meal discounts while working, 65% off first $15.
  • PRR Company Discounts - discounts, rewards, and perks on thousands of partnering brands.