Restoration Team Leader
2 months ago
Join Our Team as a Restoration Supervisor
At SERVPRO of Pflugerville/Stillwater/Guthrie/S Tulsa/Edmond, we are dedicated to assisting individuals during challenging times. As a Restoration Supervisor, you will play a crucial role in a team that prioritizes exceptional service, integrity, and mutual respect.
The Restoration Supervisor is responsible for overseeing, coordinating, and executing restoration projects to meet service demands and ensure a positive experience for our clients. Acting as the primary representative of the SERVPRO brand, you will embody our commitment to being 'Here to Help.' As a valued member of our franchise, you will enjoy competitive compensation and opportunities for professional growth, including access to training and industry certifications.
Key Responsibilities:
- Enhance customer satisfaction by managing client interactions and monitoring feedback through online reviews.
- Clearly communicate expectations to restoration technicians and supervise their work effectively.
- Coordinate production processes as planned while ensuring adherence to quality standards; this role involves significant physical activity.
- Identify potential safety risks and implement control measures to protect both workers and clients, ensuring compliance with safety protocols.
- Maintain detailed and accurate documentation of job files to support the services rendered.
- Oversee labor and material usage on assigned projects, ensuring proper management of equipment and resources.
Position Requirements:
- Strong written and verbal communication skills, along with basic math and computer proficiency.
- Preferred experience in cleaning and restoration services.
- High school diploma or GED required.
- Preferred IICRC certifications.
- Valid driver's license is necessary.
- Ability to regularly lift up to 50 pounds and occasionally up to 100 pounds with assistance.
- Capability to work at heights, in confined spaces, and for extended periods.
- Willingness to work with cleaning products and chemicals.
- Availability for local and out-of-state travel as needed.
- Successful completion of a background check is required, in accordance with applicable laws.
Compensation:
Starting pay ranges from $15 to $20 per hour, based on experience, with opportunities for overtime and merit-based increases.
Each SERVPRO Franchise is Independently Owned and Operated.
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