Team Member

1 week ago


Springdale, Arkansas, United States HZ Ops Holdings Full time
Job Title: Team Member

We are seeking a highly motivated and enthusiastic Team Member to join our Popeyes' family. As a Team Member, you will play a vital role in creating memorable experiences for our guests by providing exceptional service and ensuring a clean and welcoming environment.

Key Responsibilities:
  • Develop Servant Leaders: Prioritize guest satisfaction and restaurant excellence.
  • Create Memorable Experiences: Deliver outstanding service that exceeds guest expectations.
  • Responsibilities:
    • Show compassion, care, and concern towards team members and guests.
    • Create a great experience by serving guests well.
    • Hold self-accountable to meet performance expectations.
    • Loves team members and guests through behaviors, actions, and decisions each day.
    • Acts with integrity and honesty, promoting the culture of Popeyes.
    • Maintains regular and consistent attendance and punctuality.
    • Greet guests to make them feel comfortable and welcome.
    • Take guests' food orders and handle cash and credit transactions.
    • Assist the management team in creating a great place to work and delivering memorable guest experiences.
    • Demonstrates knowledge of the brand and menu items.
    • Check food quality and food temperatures throughout the day to ensure the food is fresh and safe to serve.
    • Monitors Speed of Service to ensure delivery of guest expectations.
    • Ensures the restaurant is welcoming and clean.
    • Act with integrity, honesty, and knowledge that promotes the culture of Popeyes.
Additional Eligibility Qualifications:
  • Commitment to providing excellent guest service skills.
  • Able to work in a fast-paced environment.
  • Able to communicate effectively with guests and team members.
  • Maintains regular and consistent attendance and punctuality.
  • Available to work days, evenings, weekends, and holidays.
  • Ability to resolve issues in compliance with Popeyes standards.
  • Must have a friendly and courteous demeanor.
  • Is a team player.
  • Must have reliable transportation.
  • Must be able to lift up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 15 pounds of force constantly to move objects.
  • Must be able to consistently carry products/boxes and miscellaneous weighing no more than 60 pounds.
  • Consistently operate registers.
  • Consistently handle product preparation.
  • Consistently kneel and follow proper lifting procedures.
  • Frequently stoop to pick up supplies and trash.
  • Consistently push to open and close door to store and storage shed as well as cooler and freezers.
  • Consistently stand during serving customers and training.
  • Consistently talk to and listen to fellow team members and guests.

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