Automotive Warranty Coordinator

2 weeks ago


St Louis MO USA, United States Napleton Missouri Full time
About the Role

Napleton Automotive Group is seeking a highly skilled Automotive Warranty Administrator to join our team at Napleton Nissan St. Louis and Hyundai/Genesis of Hazelwood.


Job Responsibilities
  • Process and manage warranty claims, ensuring timely submission and follow-up.
  • Verify and document warranty paperwork, adhering to factory and distributor requirements.
  • Stay up-to-date on factory recalls and announcements, and arrange for parts shipment as needed.
  • Assist with extended warranty claims and follow up on outstanding claims.
  • Maintain accurate warranty schedules for factory and extended warranties.
  • Reconcile warranty receivables and collaborate with the accounting department for payment processing.
  • Track warranty parts, noting repair order numbers, replacement dates, and disposal dates.
  • Ensure compliance with manufacturer requirements for service and customer records.

Requirements
  • High school diploma or equivalent.
  • Previous automotive warranty administrative experience preferred.
  • CDK experience highly desirable.
  • Strong attention to detail and organizational skills.
  • Excellent verbal and written communication skills.

Napleton Automotive Group is an equal opportunity employer, committed to diversity and inclusion. We prohibit discrimination and harassment in all forms.



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