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Receptionist - Victim Services Center

2 months ago


Boise, Idaho, United States Ada County, ID Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at the Ada County Prosecutor's Office. As a key member of our Victim Services Center, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting the daily activities of our office.

Key Responsibilities
  • Front Desk Operations: Greet guests, visitors, and callers, providing information and directing them to appropriate offices or staff members.
  • Customer Service: Respond to inquiries, resolve issues, and provide technical assistance to the public.
  • Administrative Support: Assist with paperwork, mail distribution, data entry, and other administrative tasks as needed.
  • Security and Access Control: Monitor and escort visitors, ensuring a secure and safe environment.
  • Communication: Draft basic written communications, respond to emails, and maintain accurate records.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Preference given to applicants with experience as a receptionist or in a similar role.
  • Skills: Excellent communication and interpersonal skills, proficiency in computer software, and ability to work in a fast-paced environment.
  • Physical Demands: Ability to lift up to 20 pounds and work in an office environment.
Working Environment

This position is located at the Ada County Prosecutor's Office and requires the ability to work in a general office environment. The ideal candidate will be able to work independently and as part of a team, with a strong focus on customer service and attention to detail.