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Customer Support Representative Cloud Design

2 months ago

Los Angeles, California, United States Abode Camp Full time

Job Summary

We are seeking a highly skilled Customer Support Representative Cloud Design to join our team at Abode Camp. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Manage and resolve customer support cases in a timely and efficient manner
  • Collect and record customer information using our CRM system
  • Identify and prioritize customer issues, and provide effective solutions
  • Communicate with internal teams, including R&D, QA, and Product Development, to resolve customer issues
  • Participate in training and other events as required

Requirements:

  • 1+ years of experience in a customer/technical support role
  • Familiarity with Zendesk/ERP software
  • Strong communication and computer skills
  • Attention to detail

Bonus Points:

  • College Degree or Technical Certificate
  • Experience working in a technical field, such as dental or 3D printing

About Abode Camp:

Abode Camp is a collaborative and innovative environment where we empower our team members to find creative solutions to complex problems. If you are a relentless problem solver who wants to shape the future of cloud technology, join us at Abode Camp.