Customer Service Representative
5 days ago
Randstad is partnering with a leading wealth management firm to hire a Customer Service Professional. If you or someone in your network is seeking a great opportunity for career growth, we encourage you to apply today.
Job Responsibilities- Answer general client services hotline calls, respond to emails and messages.
- Responsible for sending internal reports to clients and stakeholders.
- Assist with the Account Closing process and follow up after plans have been executed.
- Research and respond to client issues and inquiries related to password resets, SRC access, and various other areas of product knowledge and support.
- Meet established service level standards and ensure timely resolution of client issues.
- Manage multiple tasks effectively by balancing high productivity with excellent service quality.
- Responsible for presenting a professional image of the company in all communications.
- Collaborate with internal partners in delivery of timely and accurate information in response to inquiries and/or service issues.
- 2 years of experience in customer service or a related field.
- Experience level: Experienced.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.
Equal Opportunity EmployerRandstad is an equal opportunity employer and welcomes people of all abilities. We want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.
BenefitsRandstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
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