Medical Assistant II

4 weeks ago

Wilmington, Delaware, United States Novant Health Full time
Job Summary:

As a Medical Assistant II at Novant Health, you will play a vital role in ensuring the smooth operation of our laboratory services. Your primary responsibility will be to process laboratory specimens, including order processing, specimen verification, centrifugation, and aliquoting. You will validate and process specimens delivered to the laboratory, ensuring timely and appropriate preparation for testing. Additionally, you may be responsible for performing phlebotomy procedures. Your ability to make decisions and solve problems, recognizing when to involve leadership support, is crucial in this role. You will also be responsible for ensuring policies and procedures are followed and will advise and assist in the orientation and training of other personnel on equipment and software, as necessary.

Key Responsibilities:

• Process laboratory specimens, including order processing, specimen verification, centrifugation, and aliquoting.
• Validate and process specimens delivered to the laboratory, ensuring timely and appropriate preparation for testing.
• Perform phlebotomy procedures, as required.
• Make decisions and solve problems, recognizing when to involve leadership support.
• Ensure policies and procedures are followed.
• Advise and assist in the orientation and training of other personnel on equipment and software, as necessary.

Requirements:

• High School Diploma or GED, required.
• One year of relevant phlebotomy and/or specimen processing/laboratory experience, preferred.
• Phlebotomy Certification ASCP, NHA, ASPT, AMT or a national accrediting agency approved by Laboratory Senior Leadership, required.
• MLA certification from ASCP, CMLA certification from AMT, preferred.

Additional Skills:

• Knowledge of current medical terminology to perform full range of laboratory tasks.
• Knowledge of medical terminology to communicate with medical staff regarding laboratory procedures and results.
• Skill in anticipating and reacting calmly to emergency situations.
• Skill in developing and maintaining department quality assurance.
• Skill in establishing and maintaining effective working relationships with patients, medical staff, hospital staff, and the public.
• Ability to follow written protocols.
• Ability to work independently.
• Ability to communicate clearly.

Novant Health Values:

At Novant Health, we value diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families, and communities. We invite applicants from all group dynamics to apply to our exciting career opportunities.

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