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Guest Experience Associate

2 months ago

Wausau, Wisconsin, United States Petco Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Experience Associate to join our team at Petco. As a Guest Experience Associate, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our guests, and maintaining a clean and safe store environment.

Key Responsibilities
  • Provide prompt and courteous service to all guests, answering questions and making product recommendations to meet their needs.
  • Assist guests in finding merchandise, handling returns and exchanges, and resolving any issues that may arise.
  • Maintain a clean and safe store environment, including restocking shelves, facing merchandise, and performing routine housekeeping tasks.
  • Process transactions accurately and efficiently, handling cash, credit, and check sales, as well as returns and exchanges.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience.
  • Collaborate with store leadership to achieve sales goals and maintain a positive store image.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to lift 50 pounds and stand for long periods of time.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer
  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including medical, dental, and vision insurance.