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Facilities Operations Manager

2 months ago

Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time
Company

Penn Medicine Lancaster General Health

Position Overview

ROLE SUMMARY: Assists the director in overseeing the daily management and upkeep of properties owned by the organization.

WORK SCHEDULE: First Shift, Monday through Friday - Availability for on-call responses is essential to support facility and team requirements.

KEY RESPONSIBILITIES: Qualified candidates must possess the capability (with or without reasonable accommodation) to execute the following tasks:
  • Support the director in ensuring compliance with JCAHO, DOH, and other regulatory agencies by maintaining necessary documentation.
    Coordinate all activities related to repairs, preventive maintenance, and project management through effective planning, organization, scheduling, and resource control.
  • Manage personnel functions including performance evaluations, training, adherence to productivity standards, recruitment, and disciplinary actions such as suspensions and grievances.

    Conduct investigations for work orders and projects, including estimates, manpower needs, and timelines; prepare layouts, plans, and material lists; procure necessary materials; and develop implementation strategies.
  • Oversee and manage external contractors engaged in providing services, new construction, or other trades, ensuring compliance with Life Safety and other regulatory standards while aligning with organizational practices. Facilitate necessary utility shutdowns and coordinate existing systems integration.
  • Monitor daily staffing schedules to guarantee sufficient coverage for routine and emergency situations, coordinating with other trades and departments to avoid conflicts.
  • Evaluate employee performance against established standards, providing in-service training and guiding staff on proper maintenance methods, procedures, and emergency protocols to enhance operational knowledge.
  • Offer leadership and direction to staff during off-hours, weekends, and holidays for any arising issues or challenges.
  • Assist the director in preparing annual budgets for minor capital and operational expenses, monitoring monthly spending to ensure adherence to budgetary constraints.
ADDITIONAL RESPONSIBILITIES: The following tasks are considered supplementary to the primary responsibilities outlined above:
  • Communicate daily with the director regarding work progress, challenges faced, and proposed solutions.
  • Handle administrative tasks related to personnel transactions, including promotions, terminations, payroll adjustments, performance reviews, and training.
  • Stay updated on technological advancements relevant to the role by reviewing technical literature and attending seminars.
  • Propose enhancements to improve employee performance, work methodologies, office functions, and scheduling.

    Encourage adherence to Core Values and foster positive interpersonal and interdepartmental relationships.

    Other duties as assigned.
QUALIFICATIONS

MINIMUM REQUIRED QUALIFICATIONS:
  • Eight (8) years of experience in Plant Engineering/Maintenance.
  • Three (3) years of supervisory or administrative experience.
  • Five (5) years of experience in craft or trade skills.
PREFERRED QUALIFICATIONS:
  • Associate's Degree in a relevant field.
  • Knowledge of DOH, JCAHO, OSHA, DER, NFPA, etc.
  • Five (5) years of experience in hospital engineering and maintenance.
COGNITIVE REQUIREMENTS

Attention/Concentration: The ability to focus on multiple aspects of a situation simultaneously is essential.
  • This role often requires managing several tasks at once.
Learning and Memory: The ability to learn and retain information is crucial.
  • Effective processing of verbal information, whether written or spoken, is a key requirement.
Problem Solving and Reasoning: The ability to think critically and creatively to resolve issues is vital.
  • This position often involves thoughtful reasoning to develop solutions.
APTITUDES: Essential skills for this role include:

Leadership and Planning: Ability to take responsibility for leadership, direction, and planning.

Stress Management: Ability to perform effectively under pressure in emergency or critical situations.

Adaptability: Ability to manage a variety of tasks and adapt to changing conditions without losing efficiency.

Communication: Ability to convey information clearly and concisely.

Interpersonal Skills: Ability to maintain effective relationships and resolve conflicts.

EQUIPMENT USAGE:

Tools: Computer, Phone, Copier, Printer, Fax, Office Supplies, various maintenance equipment.

Software: Proficiency in Microsoft Office, Energy Management, and other relevant software applications.

PHYSICAL REQUIREMENTS:

WORKING CONDITIONS: This position may involve exposure to various hazardous elements, including:
  • Biohazardous Waste
  • Chemicals
  • Extreme Noise Levels
  • Extreme Temperatures
  • High Pressure Steam/Gas
  • Moving/Rotating Machinery
Disclaimer: This job description is not exhaustive and may be subject to change. It reflects the primary job elements essential for recruitment and selection, performance standards, and job evaluations.

Benefits Overview:
  • Comprehensive Medical, Dental, Vision, and on-site Pharmacy plans.
  • Tuition Assistance for eligible employees.
  • Flexible Spending and Health Savings Accounts.
  • Retirement Plan with employer contributions.
  • Employer-paid Disability and Life Insurance.
  • Employee Assistance Program and Wellness incentives.
Equal Opportunity Employer: PENN MEDICINE LANCASTER GENERAL HEALTH is committed to a diverse workforce and does not discriminate based on any protected classification.