Eyewear Specialist
2 weeks ago
We are seeking a dedicated individual to become a part of our exceptional team at Enclave Vision Associates. Our optometry practice is committed to delivering outstanding service to our patients. We take pride in fostering long-lasting relationships with both our patients and team members. Our mission is to ensure that every patient receives the most comprehensive, friendly, and unforgettable eye care experience possible. Our team is small and closely-knit, making our workplace enjoyable and collaborative. While prior optical experience is not a prerequisite, we are eager to provide personalized training for the right candidate. A willingness to learn and self-motivation are essential attributes for success in this role. This is a full-time position, requiring 40 hours per week, Monday through Friday, with no weekend shifts.
Key Responsibilities:- Assist patients in choosing and fitting eyewear tailored to their prescriptions and personal tastes.
- Accurately measure patients' eyes and facial features to guarantee proper fit and alignment of eyewear.
- Inform patients about lens options, coatings, and enhancements to address their visual requirements.
- Process eyewear orders, ensuring verification of insurance coverage and obtaining necessary authorizations.
- Make adjustments and repairs to eyewear as needed to ensure maximum comfort and functionality.
- Maintain organized and precise records of patient prescriptions, orders, and payments.
- Stay informed about the latest trends, products, and technologies in eyewear.
- No prior experience as an Optician is necessary; we will provide training on optical systems, retail mathematics, and vision plan billing.
- Familiarity with cleanliness and hygiene protocols in the dispensing area is preferred.
- Proficient in utilizing electronic health record systems for managing patient data.
- Exceptional interpersonal skills to deliver outstanding customer service.
- Detail-oriented with strong organizational abilities to handle multiple tasks effectively.
- Able to work collaboratively within a team in a dynamic environment.
Note: This job description is intended to provide a general overview of the position and is not exhaustive. Additional related duties may be assigned by management as needed.
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