Patient Care Coordinator RN

4 weeks ago

Sioux Falls, South Dakota, United States Siouxland Community Health Center Full time

Patient Care Coordinator RN

Siouxland Community Health Center is seeking a skilled Patient Care Coordinator RN to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support to our patients and families.

Key Responsibilities:

  • Triage and address patient phone calls and document appropriately.
  • Schedule appointments and make referrals.
  • Communicate and document provider's orders as appropriate.
  • Access and update patient information in electronic medical record (EMR).
  • Refill patient medications per SCHC protocol/policy.
  • Prepare, update, and document in medical records.
  • Educate patients and distribute health information.
  • Address patient's follow-up per provider's orders.
  • Use critical thinking skills to evaluate patient's needs after emergency department or hospital dismissal to ensure proper follow-up.
  • Ensure proper follow-up is completed and documented for patients who were seen in an emergency department or hospital.
  • Notify hospitals when records are received of non SCHC patients.
  • Periodically check with hospitals to confirm that the SCHC primary care provider roster is up to date to ensure SCHC receives all documentation.
  • Utilizing first-hand knowledge of assigned tasks and responsibilities, demonstrate initiative in offering proactive suggestions for improvements in departmental workflow and processes.
  • Embrace and support SCHC's Process Improvement and Quality initiatives by participating in PI events and report outs and by supporting the PI and Quality teams in their initiatives.

Requirements:

  • Current RN licensure.
  • Current BCLS and Mandatory Reporter certification.
  • Solid computer skills.
  • Multi-Physician Family Practice experience preferred.
  • Electronic Medical / Health Records (EMR) experience a definite plus.

Equal Opportunity Employer:

Siouxland Community Health Center is an Equal Opportunity Employer committed to providing an environment of opportunities to all applicants without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected by law.

E-Verify Participant:

Siouxland Community Health Center participates in E-Verify.

Pre-employment Requirements:

Pre-employment drug screen, background check, and proof of required immunizations. Exemptions may be granted for religious or medical accommodations.

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