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Customer Service Representative
2 months ago
Are you passionate about delivering exceptional customer experiences and driving business growth? Do you have a knack for sales and service? We're seeking a highly motivated and customer-focused individual to join our team as a Licensed Customer Service Representative.
About the RoleAs a Licensed Customer Service Representative, you will be the face of our branch, providing top-notch service to our members and promoting our products and services. Your primary responsibilities will include:
- Providing exceptional customer service and support to members
- Servicing insurance policies and processing applications, renewals, and amendments
- Generating leads and promoting sales of insurance and travel products
- Responding to customer inquiries and resolving issues in a timely and professional manner
- Working effectively in a team environment to achieve sales and service goals
We're committed to providing a competitive compensation package, including a base hourly wage of $15.58-$24.24, with additional incentives and an annual bonus potential based on performance. Our comprehensive benefits package includes medical, dental, and vision benefits, 401(k) match, paid parental leave, and more.
RequirementsTo be successful in this role, you'll need:
- A high school diploma or equivalent
- An active State Property & Casualty License
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Basic computer software applications and web-based operations skills
At The Auto Club Group, we're dedicated to providing a safe and inclusive work environment that fosters growth and development. Our team members enjoy a range of benefits, including tuition assistance, professional certification reimbursement, and more. Join us and discover a career that's driven by your passion for delivering exceptional customer experiences and driving business growth.
