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Store Manager Trainee
2 months ago
About Farmers Home Furniture
We are a leading furniture retailer with over 260 store locations throughout the Southeast. Our company is employee-owned and operated, and we pride ourselves on our relationship-based business model, which is built on the principles of fairness, trust, and excellent customer service.
Our Mission
We strive to satisfy our customers by offering:
- Competitive prices for high-quality merchandise
- Affordable financing options
- Excellent service after the sale
Job Summary
We are seeking a Store Manager Trainee to join our team. As a Store Manager Trainee, you will be responsible for:
- Hiring, training, and retaining a top team of sales associates
- Promoting superior customer service by ensuring associates are greeting and assisting customers
- Responding to customer inquiries and complaints in a professional and timely manner
- Monitoring associate sales activities and productivity
- Acknowledging and communicating performance to associates
- Motivating and training associates to achieve full potential and sales goals
- Performing operational duties that drive sales through product knowledge, store cleanliness, and other related duties
- Ensuring that the credit department is collecting accounts
- Maintaining inventory levels per guidelines
- Effectively managing warehouse/delivery employees
- Actively sharing strategic ideas that support the company vision and growth plans
Requirements
To be successful in this role, you will need:
- A strong understanding of retail operations and management principles
- Excellent communication and leadership skills
- The ability to work in a fast-paced environment and adapt to changing circumstances
- A commitment to providing excellent customer service
Benefits
We offer a comprehensive benefits package, including:
- Employee Stock Ownership Plan (ESOP)
- 401K Plan with Employer Matching Funds
- Group Medical, Dental, and Life Insurance
- Annual Paid Vacation
- Paid Sick Leave
- Additional Voluntary Insurance Programs Available
- Paid Holidays, including the Employee's Birthday
- Employee Purchase Discounts
- Annual Profit Sharing Bonus Plan