Retail Sales Leader

1 month ago


Maryville, Tennessee, United States Hallmark Full time
About Hallmark

Hallmark is a leading consumer brand that helps people connect, celebrate, and commemorate life's special occasions. We're committed to providing exceptional customer experiences and building strong relationships with our customers and employees.

Job Summary

We're seeking a highly motivated and customer-focused Retail Sales Leader to join our team at our Gold Crown store in Foot Hills Mall, Maryville, TN. As a Retail Sales Leader, you'll be responsible for delivering an exceptional consumer shopping experience, modeling and coaching service and selling skills, and leading store associates to achieve sales goals and business objectives.

Key Responsibilities
  • Deliver an exceptional consumer shopping experience that leaves guests feeling inspired, ready to connect, and eager to return.
  • Model and coach service and selling skills to store associates, helping customers find the perfect card and gift solutions.
  • Lead store associates when the Store Manager is not available, providing feedback and guidance to ensure excellent customer service.
  • Communicate daily priorities, goals, and business information to store associates, maintaining a fun and supportive team environment.
  • Execute store operations, including product replenishment and merchandising, ringing sales, processing shipments, managing inventory, and performing point-of-sale audits.
Requirements
  • At least 18 years of age.
  • One or more years of experience in retail, sales, or customer service; or at least 6 months experience in a Hallmark Corporate Store.
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds.
Why Work at Hallmark?

We offer a competitive hourly pay range of $8.50 to $11.00, as well as a range of benefits, including a 40% shopping discount on merchandise purchased in a CSG store, and access to local and national discounts through PerkSpot. We're committed to helping our employees grow and develop their careers, and we offer opportunities for advancement and professional growth.


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