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Bilingual Janitorial Operations Manager
2 months ago
Job Summary
We are seeking a highly skilled and experienced Bilingual Janitorial Operations Manager to join our team at ABM Services. As a key member of our facilities management team, you will be responsible for overseeing the day-to-day operations of our janitorial services, ensuring that all services are performed as contracted and at the intended profit margins.
Key Responsibilities
- Develop and implement cost control measures and level of service standards to ensure compliance with customer specifications/contract requirements for assigned buildings.
- Oversee inspections, quality control measures, and the inventory control of equipment and supplies for the assigned building.
- Manage the company's quality control monitoring and safety programs at the assigned buildings.
- Conduct quality of service inspections at assigned buildings.
- Attempt to increase revenue by ensuring the Supervisors are looking for ways to provide additional or periodic services to the customers.
- Ensure compliance with company policies and procedures and all federal, state, and local government regulations.
- Ensure that all paperwork, including terminations, labor variance action plans, and operational model is complete and accurate and is submitted to the district/hub in a timely manner.
- Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings.
- Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies.
- Manages and provides leadership to Supervisors, and Lead personnel assigned to the buildings.
- Responsible for the overall direction, coordination, and evaluation of personnel within the assigned building.
Requirements
- Associate Degree is required.
- Minimum of three (3) years of supervisory experience in a service/customer-oriented environment.
- Experience in cost estimating/pricing work.
- Have a working knowledge of OSHA safety regulations and chemical handling/storage procedures.
- Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.