Library Assistant

6 days ago

Valparaiso, Indiana, United States Porter County Public Library System Full time

Job Summary

The Porter County Public Library System is seeking a skilled and passionate individual to fill a Library Assistant position within our five-branch system. This role is perfect for someone who enjoys working with the public, is comfortable with technology, and has great attention to detail.

Key Responsibilities

  • Represent the library at community engagement events and participate in marketing and outreach efforts throughout the community.
  • Conduct programming under supervision or conduct pre-planned programs, ensuring a high level of quality and engagement.
  • Assist with team member training, helping to ensure that all staff members are equipped with the necessary skills to provide excellent service.
  • Resolve standard or escalated support requests or information services queries, providing timely and effective solutions.
  • Promote library services, observing brand and style guidelines, through various channels such as social media, press releases, or visual merchandising.

Basic Responsibilities

  • Greet patrons as they arrive and depart from the library, providing a warm and welcoming atmosphere.
  • Assist patrons and answer general questions with professionalism, ensuring that all patrons receive excellent service.
  • Maintain discipline and good order in the library, ensuring a safe and respectful environment.
  • Assist with the physical security of the library and its equipment, taking proactive measures to prevent damage or loss.
  • Perform basic tasks in custodial maintenance of all facilities and grounds as necessary, ensuring that the library remains clean and well-maintained.
  • Manage the inventory, stock, and organization of equipment and supplies, ensuring that all materials are readily available and easily accessible.
  • Carry out administrative duties such as filing, typing, copying, scanning, and sorting, providing efficient and effective support to the team.
  • Learn and use software and technology to effectively carry out job functions, staying up-to-date with the latest tools and systems.

Basic Library Functions

  • Perform collection maintenance such as shelving, shifting, shelf reading, and merchandising, ensuring that all materials are properly organized and easily accessible.
  • Use the integrated library system (ILS) proficiently to perform all patron-facing and circulation functions, providing timely and effective service.
  • Assist patrons, answer information requests, and help locate materials, ensuring that all patrons receive excellent service.
  • Assist patrons in using and accessing library technology services, providing support and guidance as needed.
  • Provide information services through reference, reader's advisory, or by resolving routine or simple tickets or support requests, providing timely and effective solutions.
  • Promote library services, observing brand and style guidelines, through various channels such as visual merchandising, displays, word-of-mouth promotion, or graphics.

Requirements

  • High school diploma or equivalent required.
  • Indiana Public Librarian Certification or the ability to obtain it is required only for staff members designated by the administration as professional library staff.
  • Able to work with people of all ages, demonstrating strong communication and interpersonal skills.
  • Demonstrate strong attention to detail, ensuring that all tasks are completed accurately and efficiently.
  • Willing and able to learn computer skills, applications, and devices relevant to the position, staying up-to-date with the latest tools and systems.

Salary Description

14.18

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