Telecommunications Field Development Specialist

1 week ago


Hayward, California, United States KGPCo Full time
Company Overview
Circet USA is a leading provider of network services in North America, specializing in engineering and construction services that deliver comprehensive solutions for inside plant, outside plant, and wireless networks. With nearly 50 years of industry experience, we work with major telecom service providers, MSOs, cloud service providers, and utilities.

The company offers a range of benefits, including medical, dental, and vision insurance, digital health and wellness support, critical illness, accident, and hospital insurance, short-term and long-term disability, group term and voluntary life insurance, flexible spending and health savings accounts, paid time off, and a 401K plan.

Job Summary
The Field Trainer plays a crucial role in optimizing customer satisfaction and profitability by ensuring all team members are trained and efficient at their job tasks and waste is removed from the operation. The primary objective is to deliver various forms of training relating to telecommunications, including on-the-job, instructor-led, classroom, and virtual training. This involves hands-on training and evaluation of new field technicians.

Responsibilities
- Deliver training on telecommunications topics such as ISP, OSP, and Wireless
- Create and assist in developing training documents and implementing training programs
- Evaluate training materials to implement training activities that address identified training needs
- Collaborate with internal and external stakeholders to identify employee training needs
- Identify and complete skill assessment evaluations
- Use data to schedule and perform inspections to monitor workmanship conformity to customer requirements

Requirements
- High school diploma or equivalent, technical degree preferred
- 3+ years of field experience
- Proficiency in Microsoft Office programs/software
- Demonstrate proficient use of iOS and/or Android applications
- Ability to solve practical problems and deal with concrete variables in situations with limited standardization

Estimated Salary: $80,000 - $110,000 per year, based on location and experience. Relocation assistance may be provided.

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