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BMC Remedy IT Specialist

1 month ago

Dallas, Texas, United States Saxon Global Full time
Job Description:

As a seasoned BMC Remedy Developer, you will be responsible for designing, developing, and integrating complex IT service management solutions using Remedy Helix ITSM Software Management Suite, Helix Innovation Suite iPaaS, and other related technologies. With a strong background in Angular, NodeJS, and PostgreSQL, you will work on customizing forms, fields, overlays, workflows, and system components to meet project requirements.

Key Responsibilities:

  • Develop and maintain Remedy Helix OnDemand Version 21.3 or greater using BMC Remedy Developer Studio
  • Design and implement Progressive Web Applications and workflows using iPaaS
  • Collaborate with other Remedy developers to determine optimal solution architecture
  • Develop system test plans and ensure software quality assurance standards are achieved
  • Provide Level 3 Production Support and fulfill BMC Incident requests

Requirements:

  • 6-10 years of experience with Remedy Helix ITSM Software Management Suite and related technologies
  • Strong background in Angular, NodeJS, and PostgreSQL
  • Certification in ITIL 4

What We Offer:

  • Opportunity to work on complex IT service management solutions
  • Collaborative team environment
  • Professional development and growth opportunities