Quality Manager

2 days ago

Tempe, Arizona, United States CMI Group Aerospace & Defense Full time
Job Title: Quality Manager

Join CMI Group Aerospace & Defense as a Quality Manager and take on a challenging role in our fast-paced, high-demand quality environment.

Responsibilities:
  • Develop and implement strategic initiatives to reduce Cost of Poor Quality (COPQ)
  • Collaborate with the engineering team to develop and implement strategies to reduce Non-Conformance Reports (NCRs)
  • Lead a team of Quality Engineers and Inspectors to develop and implement tactical approaches to improve quality
  • Investigate and resolve customer quality issues using FMEA, 8D, and SPC methodologies
  • Reduce overall inspection using lean tools and SPC data, including Minitab
Administration:
  • Assign duties, schedule work, recruit and hire new employees, conduct employee reviews, and discipline within the quality control department
  • Ensure compliance to all customer requirements throughout the company
  • Maintain AS9100 Standard Certification and applicable NADCAP requirements
  • Review KPI performance data, identify areas of improvement, and implement actions
Customer Communication:
  • Respond to customer complaints, escapes, and returns until resolution is achieved
  • Communicate with customers via secure online portals, including requests for customer concessions, customer audits, and provide RCCA responses with objective evidence of actions
  • Maintain customer-related records and metrics regarding OTD and Quality
MRB Administration:
  • Facilitate NCR occurrences with Root Cause Corrective Action for Nonconformities
  • Seek continual improvement opportunities to prevent reoccurrence
  • Participate in Corrective Action Board Meetings and Internal NCR Meetings daily or frequently
Direct and Coordinate Inspection Activities:
  • Responsible for improving turnaround time in first articles and measuring team performance hourly for accountability purposes
  • Direct creation of Detail Inspection Plans and operation-specific Data Collection and First Piece Sheets
  • Audit inspection reports daily with the quality team
  • Coordinate with Production Control to determine job prioritization
  • Monitor and improve established procedures, policies, and objectives
  • Coordinate with Engineering, Manufacturing, and QE to produce CMM Programs for production parts
  • Responsible for the CMM Program database and CMM Inspection activities
Supplier Activities & Performance:
  • Develop or improve procedures to evaluate and maintain Approved Supplier Lists
  • Perform Supplier Audits to verify Supplier capability and adequacy to comply with requirements
  • Supplier NCR Resolution & Correspondence to seek Root Cause Corrective Action Responses
  • Purchase Order Requirement Review and approve flow-down information into templates
  • Provide performance metrics feedback to Suppliers and discuss opportunities for improvement
Contract Review:
  • Review Customer Purchase Order Contract Requirements
  • Review New Product, Rev Change, Specification Configuration Maintenance for requirements
  • Flow down requirements into production documents, including Job Traveler and Supplier Purchase Orders

CMI Group Aerospace & Defense is an equal opportunity employer providing competitive wages and benefits. Medical, dental, vision, disability, and life insurance are available. 401(k) with company match and company-funded Profit Sharing plan.

This is an equal opportunity employer and will not discriminate against any employee or applicant due to age, race, disability, veteran status, religion, sexual orientation, gender, or any other protected classification. VEVRAA federal subcontractor. This company provides equal employment opportunities to applicants without regard to race, color, religion, gender, age, national origin, or disabilities in compliance with federal and state laws including:

  • The Civil Rights Act of 1964 as Amended
  • Age Discrimination Act of 1967 as Amended
  • Rehabilitation Act of 1973
  • Vietnam Era Veterans Readjustment Act of 1974
  • Americans with Disabilities Act Amendment Act of 2009 (ADAAA)
  • The Wagner-Peyser Act as Amended
  • The Workforce Innovation and Opportunity Act
  • Fair Credit Reporting Act, 15 U.S.C. 1681 et seq

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