Account Manager
1 week ago
The Gray Agency is seeking a highly skilled Account Manager to lead our critical business accounts. This role is responsible for managing the relationship with clients, creating a positive working relationship, and addressing client issues and questions.
The ideal candidate will have experience in account management and developing new business opportunities among existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the customer experience is crucial in this role.
Key Responsibilities- Oversee customer account management, including developing new business and negotiating contracts and agreements to maximize profits.
- Collaborate cross-functionally with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
- Ensure timely and successful delivery of solutions according to customer needs and objectives.
- Bachelor's degree in Business, Sales, or a related field.
- Strong verbal and written communication skills.
- Excellent listening, negotiation, and presentation abilities.
- Familiarity with CRM software preferred.
- Proven ability to juggle multiple account management projects while maintaining sharp attention to detail.
- Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization.
- Some travel required for this role.
The Gray Agency is a financial services organization dedicated to insuring the protection of families. Our employees enjoy a positive work environment focused on professional and personal growth. We offer affordable health care benefits and a compliance notice that outlines the potential for varying levels of success.
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