Sales Order Resolution Expert

4 days ago


Ashland City, Tennessee, United States A. O. Smith Full time

We are seeking a Sales Order Resolution Expert to join our team at A. O. Smith. As a key member of our sales operations, you will play a critical role in resolving customer order issues and ensuring timely delivery of ordered items.

Responsibilities

You will be responsible for:

  • Reviewing and entering orders via email, fax, and EDI
  • Implementing special requests and resolving order problems
  • Working closely with internal customers to plan and expedite delivery of ordered items
Requirements

To succeed in this role, you will need:

  • Excellent communication skills, both written and verbal
  • Ability to work effectively with internal customers
  • High school diploma or equivalent required; relevant experience preferred

We offer a competitive salary range of $50,000 - $70,000 per year, depending on experience, plus benefits and opportunities for career growth.



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