Deli Shift Manager

1 day ago


Johnson City, Tennessee, United States McAlister's Deli Full time

The estimated annual salary for this position is around $40,000 to $55,000.

About Us

We operate as a franchisee of iconic brands, driven by our core value of 'Have Fun, No Regrets.' Our commitment to personal development, creativity, and opportunity fosters an environment where our team members can thrive.

Job Summary

This role involves working as part of our restaurant teams to deliver exceptional service and high-quality food in a clean, safe, and welcoming atmosphere. The Shift Leader will oversee various aspects of restaurant operations, including managing inventory, maintaining food quality, and adhering to sanitation standards.

Key Responsibilities
  • Leadership and Guidance: Lead, monitor, coach, and train team members to ensure seamless operational execution.
  • Labor and Sales Management: Adhere to scheduled labor metrics while monitoring sales throughout shifts.
  • Cleanliness and Organization: Ensure all assigned cleaning duties and tasks are completed thoroughly and with integrity.
  • Multifaceted Skills: Possess proficiency in all restaurant positions and work collaboratively with team members in each area.
  • Guest Experience: Contribute to providing a superior guest experience by following the Six Service Standards and PLUS 1 as needed.
  • Opening and Closing Tasks: Perform opening and closing managerial tasks, including readiness checklists and cash handling responsibilities.
  • Issue Resolution: Address guest concerns or conflicts and report them to the General Manager promptly.
  • Food Handling and Storage: Place, check in, and store food and orders efficiently.
  • Temperature Control: Complete daily temperature line checks to ensure compliance with food safety practices.
  • Safe Working Environment: Help maintain a safe, clean, and fun work environment.
  • Communication: Effectively communicate essential information to the management team impacting the business.
  • Troubleshooting: Report any team member issues or concerns to the General Manager.
Requirements and Qualifications
  • Teamwork: Demonstrate excellent teamwork skills and ability to collaborate with others.
  • Positive Energy: Showcase a positive energy with a strong desire to learn and grow.
  • Effective Communication: Possess strong communication skills.
Additional Requirements
  • Physical Abilities: Must be able to stand for up to 10 hours consecutively.
  • Lifting Capacity: Must be able to lift up to 50 lbs., with some lifting potentially overhead.
  • Reliable Transportation: Must have reliable transportation.
Benefits and Compensation
  • Full-Time Benefits: Full-time team members are eligible for medical, 401k, and vacation pay after one year.
  • Hourly Compensation plus Tips: Receive hourly compensation plus tips.
  • Flexible Scheduling: Enjoy flexible hours without late nights.

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