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Administrative Assistant

2 months ago

Mission Viejo, California, United States VCA Animal Hospitals Full time

About the Role:

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at VCA Animal Hospitals. As a key member of our front desk team, you will play a vital role in providing exceptional care to our clients and their pets.

Key Responsibilities:

  • Fielding phone calls and responding to client inquiries in a timely and professional manner
  • Scheduling appointments and managing our online food and prescription requests
  • Providing excellent customer service and ensuring a positive experience for our clients
  • Working collaboratively with our veterinary team to ensure seamless communication and care

Requirements:

  • At least one year of receptionist/administrative experience
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • A love for animals and a desire to provide quality customer service

What We Offer:

  • Competitive compensation package
  • Comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days
  • 401(k) plan and generous employee pet discounts

Equal Opportunity Employer:

VCA Animal Hospitals is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity and promotes equal opportunities for all.