Customer Service Team Member

1 week ago


Jacksonville, United States Natalie Venters - State Farm Agent Full time

**Job Title:** Customer Service Team Member

**About the Role:

We are seeking a highly skilled and motivated Customer Service Team Member to join our team at Natalie Venters - State Farm Agent. As a key member of our team, you will play a critical role in providing exceptional customer service and support to our clients.

**Key Responsibilities:*

  • Answer customer inquiries and provide policy information in a timely and professional manner
  • Assist clients with policy changes and updates, ensuring seamless transactions
  • Process insurance claims and follow up with clients to ensure prompt resolution
  • Maintain accurate records of customer interactions, utilizing effective communication skills

**Requirements:**

To be successful in this role, you will need strong communication and interpersonal skills, with the ability to multitask and prioritize tasks effectively. Previous customer service experience is preferred but not required.

**Salary Range:** $40,000 - $60,000 per year, depending on experience

**Benefits:*

  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development


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