Customer Service Team Member

4 days ago


Jacksonville, Florida, United States Jayson Judy - State Farm Agent Full time

We are seeking a highly skilled Customer Service Representative to join our team at Jayson Judy - State Farm Agent. As a Customer Service Representative, you will be responsible for generating exceptional client experiences that reinforce the growth of a successful insurance agency.

Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

With a competitive salary of $40,000 per year, this role offers a great opportunity for personal and professional growth. In addition to a comprehensive benefits package, including Simple IRA, license reimbursement, bonus based on performance, and more, you will have access to training and development opportunities to advance your career.

  • Answer customer inquiries and provide policy information
  • Assist clients with policy changes and updates
  • Process insurance claims and follow up with clients
  • Maintain accurate records of customer interactions
Requirements:
  • Strong communication and interpersonal skills
  • Detail-oriented and able to multitask
  • Previous customer service experience preferred


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