Restaurant Operations Manager

2 days ago


Texarkana, Texas, United States Chick-fil-A Full time
Job Title: Restaurant Operations Manager

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Chick-fil-A Balk Hill. As a key member of our service leadership team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our restaurant.

Key Responsibilities:
  • Lead and manage a team of service staff to deliver outstanding customer service and achieve sales goals.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Monitor and control restaurant operations, including inventory management, labor scheduling, and customer flow.
  • Collaborate with other departments to ensure seamless execution of restaurant operations.
  • Identify and address customer complaints and concerns in a timely and professional manner.
Requirements:
  • 2+ years of experience in a restaurant management or leadership role.
  • Proven track record of delivering exceptional customer service and achieving sales goals.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; bachelor's degree preferred.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work for a company that values customer service and community involvement.

If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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