Guest Experience Manager

2 weeks ago


Peoria, Arizona, United States McDonald's Full time
Unlock Your Potential as a Guest Experience Lead at McDonald's

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Guest Experience Lead at McDonald's, you'll have the opportunity to make a real difference in the lives of our customers and help drive business success.

Key Responsibilities:
  • Lead by example and set the standard for excellent customer service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with team members to ensure seamless service delivery and resolve customer concerns
  • Stay up-to-date on menu offerings, promotions, and company initiatives to provide expert recommendations to customers
  • Contribute to a positive and inclusive work environment that fosters growth and development
What We Offer:
  • Competitive hourly rate starting at $15.00
  • Cash incentives and employee discounts
  • Paid sick leave and/or paid time off
  • Tuition reimbursement and/or educational assistance
  • Training and advancement opportunities
  • Weekly direct deposit
  • 401k plan* and medical, dental, and vision benefits*

*Available to full-time employees in select locations.

We're an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.

We're committed to providing reasonable accommodations to individuals with disabilities. If you need assistance completing any forms or to otherwise participate in the application process, please contact us at recruiting.supportteam@us.mcd.com.

McDonald's and its franchisees are taking proactive steps to ensure the safety of our customers and employees during the COVID-19 pandemic. We're following guidance from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day.



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