Account Associate

5 days ago


WinstonSalem, North Carolina, United States Eric Everly - State Farm Agent Full time
Job Overview

As a key member of the Eric Everly - State Farm Agent team, you will play a vital role in delivering exceptional customer service and growing our agency through meaningful client relationships. Your primary responsibility will be to act as a liaison between customer needs and agency departments, ensuring that our customers receive prompt, accurate, and friendly service.

Key Responsibilities
  • Establish and maintain strong customer relationships, providing personalized service and support as needed.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relationships through proactive marketing of relevant products and services.
Requirements
  • Experience in sales or customer service, preferably in an insurance or financial services environment.
  • Excellent communication and interpersonal skills, with the ability to effectively relate to customers and colleagues.
  • Dedicated to providing exceptional customer service and committed to meeting the needs of our customers.
Benefits
  • Paid time off (holidays and personal/sick days)
  • Salary plus commission/bonus
  • Health benefits
  • Growth opportunities for advancement within the agency

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