Promotions Agent

2 days ago


Las Vegas, Nevada, United States PlayLV Gaming Full time
Job Title: Promotions Agent

At PlayLV Gaming, we are seeking a highly motivated and customer-focused Promotions Agent to join our team. As a key member of our Royal Rewards team, you will be responsible for providing exceptional service to our guests, ensuring their gaming experience is memorable and enjoyable.

Key Responsibilities:
  • Provide professional and courteous service to guests at the Royal Rewards Desk
  • Enroll guests in the Royal Rewards Program and ensure accurate and timely processing of player information
  • Utilize the Player Tracking System to effectively manage guest interactions and provide personalized service
  • Stay informed about slot division activities and events, and maintain general knowledge of the property
  • Assist guests with requests and inquiries, and promote company outlets and amenities
Requirements:
  • At least 6 months of guest service experience, preferably in hospitality and/or travel industry
  • Excellent customer service skills and ability to work in a fast-paced environment
  • Professional appearance and demeanor, with strong verbal and written communication skills
  • Ability to work varied shifts, including weekends and holidays

We offer a competitive salary and benefits package, as well as opportunities for growth and development in a dynamic and supportive team environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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