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Food and Beverage Server

2 months ago

Lakeland, Florida, United States Troon International Full time

Position Title: Server

Job Category: Food & Beverage

Job Overview:

Join our team at Troon International, where we are seeking enthusiastic servers dedicated to delivering exceptional service to our guests.

The role of the server is crucial in enhancing the dining experience, providing top-notch food and beverage services to our patrons. You will be responsible for taking orders, serving meals and drinks, and ensuring that every guest leaves satisfied.

Qualifications and Skills Required:

  • 1-2 years of experience in food service
  • High School diploma or equivalent
  • Comprehensive knowledge of both fine and casual dining
  • Must meet the legal age requirements for serving alcohol
  • Excellent customer service abilities
  • Dependability and reliability
  • Able to thrive in a fast-paced environment
  • Strong communication and interpersonal skills
  • Team-oriented mindset

Key Responsibilities:

  • Maintain a polished and professional appearance
  • Deliver prompt and efficient service to customers
  • Demonstrate knowledge of the food and beverage menu
  • Accurately take and process guest orders
  • Serve food and drinks in a timely manner
  • Adhere to safety and sanitation standards, including verifying legal drinking age
  • Check in with guests to ensure satisfaction and replenish items as needed
  • Recommend desserts, coffee, and other menu items
  • Handle cash and credit transactions following standard procedures
  • Keep dining areas and workstations clean and organized
  • Address customer complaints effectively
  • Assist with clean-up and closing tasks as directed
  • Perform additional duties as assigned by management

Additional Information:

This position typically requires 25-35 hours of work per week, with earnings ranging from $22 to $45 per hour, inclusive of base pay and tips. Shifts are primarily scheduled from Saturday to Tuesday during daytime hours.