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Bakery Operations Manager

2 months ago

South Portland, Maine, United States Hannaford Supermarkets Full time
Bakery Lead Job Description

Hannaford Supermarkets is seeking a skilled Bakery Lead to join our team in South Portland, Maine. As a Bakery Lead, you will be responsible for leading the bakery department operations, ensuring high-quality products, and providing exceptional customer service.

Key Responsibilities:
  • Lead the bakery department in the absence of the department manager and assistant department manager.
  • Comply with company policies, procedures, and government regulations.
  • Utilize retail store systems to manage productivity, scheduling, and inventory.
  • Treat all co-workers with fairness, dignity, and respect.
  • Meet or exceed management planning guidelines.
  • Develop product knowledge in all areas of the bakery department.
  • Assist in training other associates and maintain a neat, well-groomed personal appearance.
  • Support company safety standards and communicate any needed equipment repairs or maintenance work.
  • Observe and maintain company sanitation and food safety standards.
Requirements:
  • Effective communication, customer service, and selling skills.
  • Effective interpersonal skills and a desire to work in a team environment.
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Must meet minimum age requirements to perform specific job functions.
Physical Requirements:
  • Ability to use computers and other communication systems required to perform the job functions.
  • Meet established volume activity standards.
  • Perform repetitive grasping, pinching, squeezing, and hand/arm motions while standing/walking the majority of the shift.
  • Lift up to 30 pounds 40% of the time and up to 40 lbs. occasionally.
  • Reach to shoulder level or overhead on occasion while lifting up to 20 lbs. on occasion.
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
  • Use their hands to operate controls, feel objects, and use tools to prepare products.
  • Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products.
Preferred Requirements:
  • Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customer expectations.
  • Supervise performance of all duties and responsibilities of all bakery associates as/when assigned by management.
  • Use good judgment in the delegation, assignment, and follow-up required for the efficient performance in the department.
  • Greet and assist customers with locating and selecting products.
  • Frost, base ice, and decorate all varieties of cakes. Personalize when necessary.
  • Package and display products according to standard practice and our automated production program, taking customer demands into consideration.
  • Perform assigned tasks such as replenishing merchandise, preparation of products according to prescribed standards.
  • Process merchandise properly, paying special attention to rotation of products according to prescribed standards.
  • Retrieve and organize bakery product loads.
  • Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues.
  • Maintain accurate, neat records of production, shrink, sales, and inventory.
  • Wash, rinse, and sanitize equipment in accordance with company guidelines.

Hannaford Supermarkets is an equal opportunity employer and welcomes applications from diverse candidates. The salary range for this position is $24.75 per hour.