Service and Sales Development Specialist

1 month ago


San Gabriel, California, United States Auto-Chlor System Full time
Job Summary

Auto-Chlor System is seeking a skilled Service and Sales Representative to serve as the face of our company, managing and growing our customer base while delivering exceptional service.

Key Responsibilities
  • Service Excellence: Maintain high standards by following our 28-day service schedule and conducting the 29-step preventative maintenance process on all dish machines.
  • Troubleshooting: Diagnose and resolve mechanical issues to ensure smooth operations for our customers.
  • Sales and Marketing: Up-sell and cross-sell additional products and services, enhancing customer satisfaction and driving revenue.
  • Emergency Support: Provide on-call emergency service when needed, showcasing commitment to our clients.
  • Payment Management: Collect payments and follow up to keep accounts current.
  • Logistics: Deliver and pick up chemicals safely and efficiently.
  • Safety First: Drive company vehicles responsibly, maintaining a clean driving record.
  • Relationship Building: Build rapport with decision-makers and address customer concerns with professionalism.
  • Training and Support: Educate customers on proper chemical usage to control costs and promote safety.
  • Negotiation: Work on service agreement renewals and discuss price adjustments when necessary.
  • Flexibility: Participate in an on-call rotation and be prepared to drive in various conditions.
Requirements
  • Valid Driver's license.
  • Mechanical aptitude and skills.
  • Strong verbal and written communication abilities.
  • Able to lift 50lbs.

Auto-Chlor System is an equal opportunity employer and welcomes applications from diverse candidates.



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