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Housekeeping Operations Coordinator
2 months ago
We are seeking a detail-oriented and customer-focused individual to join our Housekeeping team in the role of Coordinator. This position serves as the primary point of contact between the Housekeeping department and other areas of the hotel, ensuring seamless communication and coordination.
Key Responsibilities:
- Oversee and manage all requests directed to the Housekeeping team.
- Act as the communication bridge between Housekeeping and various hotel departments.
- Maintain precise records and documentation pertinent to Housekeeping activities.
- Address customer inquiries and concerns in a timely and professional manner.
- Facilitate effective communication among all Housekeeping personnel and other departments.
- Ensure a tidy and organized workspace is upheld at all times.
- Perform additional tasks as assigned by Housekeeping management.
Qualifications:
- High school diploma or equivalent is required.
- Prior experience in customer service or hospitality is preferred.
- Proficient in computer applications and technology.
- Exceptional verbal and written communication skills.
- Strong organizational abilities and attention to detail.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays.