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Shift Operations Manager

2 months ago

Burlington, Iowa, United States HIGH PORCH BBQ LLC Full time
Job Title: Shift Lead

We are seeking a highly motivated and organized Shift Lead to oversee daily operations at HIGH PORCH BBQ LLC. As a Shift Lead, you will be responsible for supervising employees, creating shift schedules, and ensuring that our customers receive exceptional service.

The ideal candidate will have previous experience as a Shift Leader or in a similar role in retail, with excellent communication and interpersonal skills. Strong leadership and organizational skills are essential for success in this position.

Key Responsibilities:

  • Supervise employees and assign duties to ensure efficient workflows.
  • Monitor team performance and report any issues to management.
  • Manage employee requests and transgressions, ensuring compliance with company policies and health and safety standards.
  • Coach team members and train new staff to ensure a smooth transition.
  • Open and close registers, account for daily intake, and prepare cash deposits.
  • Handle customer issues and employee disputes in a professional manner.

Requirements:

  • High school diploma/GED.
  • Previous experience as a Shift Leader or in a similar role in retail.
  • Experience creating shift schedules.
  • Excellent communication and interpersonal skills.
  • Strong leadership and organizational skills.
  • Confident problem-solver.
  • Team player.