Shift Operations Manager
1 month ago
We are seeking a motivated and experienced Shift Lead to oversee daily operations at HIGH PORCH BBQ LLC. As a Shift Lead, you will be responsible for supervising employees, creating shift schedules, and ensuring that our customers receive outstanding service.
The ideal candidate will have previous experience as a Shift Leader or in a similar role in retail, with excellent communication and interpersonal skills. Strong leadership and organizational skills are essential for success in this role.
Key Responsibilities- Supervise employees and assign duties to ensure efficient workflows.
- Monitor team performance and address any issues that arise during the shift.
- Manage employee requests and transgressions, ensuring compliance with company policies and health and safety standards.
- Coach team members and train new staff to ensure a smooth transition.
- Open and close registers, account for daily intake, and prepare cash deposits.
- Handle customer issues and employee disputes in a professional and timely manner.
- High school diploma or equivalent.
- Previous experience as a Shift Leader or in a similar role in retail.
- Experience creating shift schedules and managing employee requests.
- Excellent communication and interpersonal skills.
- Strong leadership and organizational skills.
- Confident problem-solver and team player.
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