ESIS Claims Representative, AGL

4 weeks ago


Philadelphia, Pennsylvania, United States Chubb Full time

**Job Summary**

Chubb is seeking an experienced Auto, General & Liability (AGL) Claims representative to join our team. The successful candidate will be responsible for handling and maintaining all AGL claims and file reviews under general supervision of a supervisor and as part of the ESIS team.

**Key Responsibilities**

  • Investigate and settle claims promptly, equitably and within established best practices guidelines.
  • Receive assignments and reviews claim and policy information to provide background for investigation and determine the extent of the policy's obligation to the insured.
  • Contacts, interviews and obtains statements from insureds, claimants, witnesses, physicians, attorneys, police officers, etc. to secure necessary claim information.
  • Evaluate facts supplied by investigation to determine extent of liability of the insured, if any, and extend of the company's obligation to the insured under the policy contract.
  • Prepare reports on investigation, settlements, denials of claims, individual evaluation of involved parties etc.
  • Set reserves within authority limits and recommend reserve changes to Team Leader.
  • Review progress and status of claims with Team Leader and discuss problems and suggested remedial actions.
  • Prepare and submit to Team Leader unusual or possible undesirable exposures.
  • Assist Team Leader in developing methods and improvements for handling claims.
  • Settle claims promptly and equitably.
  • Obtain releases, proofs of loss or compensation agreements and issue company drafts in payments for claims.
  • Inform claimants, insureds/customers or attorney of denial of claim when applicable.

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