Homeowners Field Property Claims Adjuster

4 weeks ago


Philadelphia, Pennsylvania, United States Plymouth Rock Assurance Full time
Job Summary:

As a Homeowners Field Property Claims Adjuster with Plymouth Rock Assurance, you will play a critical role in handling field adjustments and management of homeowners property claims in Philadelphia, PA and surrounding areas. This position requires a strong understanding of insurance policies and procedures, as well as excellent communication and problem-solving skills.

Key Responsibilities:

Conducting accurate coverage analysis and damage assessments to ensure prompt payment of claims in accordance with quality standards
Proactive communication and setting accurate claims length expectations
Writing estimates for covered damage and providing customers with a scope of loss and cost of repairs
Assigning, directing, and overseeing vendors conducting mitigation and/or inspection during the adjustment of homeowners' property claim
Identifying subrogation potential and liability exposures
Establishing timely and appropriate claim reserves in accordance with claim standards
Adjusting homeowners property claims in all states in which Plymouth Rock writes business
Appropriately representing the company by executing a high level of service and maintaining professionalism at all times

Requirements:

Excellent oral and written communication skills
Ability to multitask and adapt to changes quickly
Capability to identify and address customers' needs to ensure an outstanding experience on every interaction
Capacity to work in a fast-paced environment supporting the rapid growth of our customer base
Self-motivated individual to meet and exceed goals
Proficient in the use of Microsoft Office
Minimum of 1-3 years overall work experience preferred
Have obtained/working towards a college degree or equivalent work experience
Ability to obtain licensure in applicable states if required and complete CE credit/classes where necessary
Ability to carry up to 25lbs and conduct roof inspections on homes

Why Work for Us:

Plymouth Rock Assurance offers a comprehensive benefits package, including 4 weeks accrued paid time off, remote work equipment, tuition reimbursement, low-cost health insurance options, gym membership reimbursement, robust health and wellness program, and more. Join our team and take advantage of these benefits and more

About Us:

Plymouth Rock Assurance and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowners insurance throughout the Northeast and mid-Atlantic. We continuously invest in technology, empower our employees, and prioritize customer satisfaction. Our company employs over 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of A-/Excellent.

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