Service Manager, Agricultural Equipment

2 weeks ago


Huntsville, Texas, United States gpac Full time
Job Opportunity: Service Manager

We're seeking a skilled Service Manager to lead our Ag Equipment service department in the Elgin area. Our company is expanding, and this role will play a crucial part in ensuring our customers receive exceptional service.

Key Responsibilities:
  • Develop and implement a priority system for scheduling service work to maximize efficiency.
  • Ensure timely completion and filing of manufacturer warranty claims.
  • Assign tasks and work areas to employees based on their skills and knowledge, and customer needs.
  • Order necessary parts and materials.
  • Coordinate employee training and development.
  • Monitor monthly metrics to achieve departmental goals.
  • Provide exceptional customer service, treating every customer with the same level of care and respect, regardless of the value of their equipment.

Requirements:
  • Proven leadership and communication skills.
  • Ability to thrive in a fast-paced environment with a sense of urgency.
  • Experience working in a team environment, interacting regularly with various departments.

Benefits:
  • Comprehensive health insurance.
  • 401k match up to 3%.
  • Generous PTO policy.
  • Competitive pay and commission structure.

Note: Only qualified applicants with a provided resume will be considered. If interested, please contact Mark McClure at mark.mcclure@gogpac.com and attach your resume.


GPAC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a fair and inclusive hiring process.



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