Service Manager, Agricultural Equipment
2 weeks ago
We're seeking a skilled Service Manager to lead our Ag Equipment service department in the Elgin area. Our company is expanding, and this role will play a crucial part in ensuring our customers receive exceptional service.
Key Responsibilities:
- Develop and implement a priority system for scheduling service work to maximize efficiency.
- Ensure timely completion and filing of manufacturer warranty claims.
- Assign tasks and work areas to employees based on their skills and knowledge, and customer needs.
- Order necessary parts and materials.
- Coordinate employee training and development.
- Monitor monthly metrics to achieve departmental goals.
- Provide exceptional customer service, treating every customer with the same level of care and respect, regardless of the value of their equipment.
Requirements:
- Proven leadership and communication skills.
- Ability to thrive in a fast-paced environment with a sense of urgency.
- Experience working in a team environment, interacting regularly with various departments.
Benefits:
- Comprehensive health insurance.
- 401k match up to 3%.
- Generous PTO policy.
- Competitive pay and commission structure.
Note: Only qualified applicants with a provided resume will be considered. If interested, please contact Mark McClure at mark.mcclure@gogpac.com and attach your resume.
GPAC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a fair and inclusive hiring process.
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