Customer Service Representative Specialist

5 days ago


Huntsville, Texas, United States Sam Houston State Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our Student Account Services team at Sam Houston State University. As a key member of our team, you will be responsible for carrying out all financial transactions between the University and students, as well as interdepartmental business transactions.

Key Responsibilities
  • Receive and process interdepartmental deposits
  • Produce receipts, reconcile cash drawer, and prepare bank deposits daily
  • Apply exemptions, waivers, and external scholarships
  • Analyze financial accounts and communicate findings to students, parents, staff, and faculty
  • Provide customer support for Student Account Services

This is a full-time position with up to 20% remote work opportunities. The ideal candidate will have high school graduation or GED equivalent, preferred experience handling cash, and excellent customer service skills.

Requirements

This position requires proficiency with a calculator and other standard equipment, as well as proficiency in Microsoft Office Suite. The successful candidate will have accuracy in counting and balancing monies and in maintaining records.

Working Environment

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215.



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