Smile Design Front Desk Coordinator
1 week ago
About Texas Dental Implant Center
We are seeking a motivated individual to join our team as a Smile Design Front Desk Coordinator. This role is perfect for someone who is passionate about sales and customer service, and wants to make a difference in people's lives by helping them achieve their smile goals.
Key Responsibilities:
- Answer inbound calls from new patients and return calls to inquiries.
- Make outbound calls to warm leads, following up to schedule consultations.
- Utilize CRM software to organize, track prospecting activity and call-backs.
- Work closely with Scheduling Management Software to schedule appointments.
- Welcoming patients as they come in the office.
- Dental and medical insurance verification.
- Generate reports and closing day-to-day operations.
- Strong work ethic to follow-up on patients that did not move forward or no-showed on the first appointment.
- Provide exceptional customer service to all clients.
- Assist customers in finding and selecting products that meet their needs.
- Maintain knowledge of current sales and promotions.
- Build and maintain relationships with customers to ensure word-of-mouth referrals.
- Stay up-to-date on product knowledge and industry trends.
Requirements:
- Strong communication and rapport-building skills.
- Self-motivation, drive, and initiative.
- An outgoing and confident approach.
- Spanish language is a bonus but not required.
- Fluent in English (additional language skills are a plus).
- Strong time management and organizational skills.
- Previous experience in sales, particularly in medical/auto/jewelry sales, is preferred.
- Excellent communication and interpersonal skills.
- Ability to work well in a team environment.
Compensation and Benefits:
- $16-$22 hourly salary.
- Opportunities for career growth and advancement.
- Employee discounts on products.
- Ongoing training and development programs.
- Uniform allowance.
- CE allowance.
- Medical insurance.
- 401K contribution.
This is a great opportunity to join a dynamic team and make a real difference in people's lives. If you are a motivated individual with a passion for sales and customer service, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.
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