Admitting Officer IV

3 weeks ago


Chicago, Illinois, United States UI Health Full time
Job Summary

We are seeking a highly skilled Admitting Officer IV to join our team at UI Health. As a key member of our patient access team, you will be responsible for verifying patient demographics, contacting patients to obtain accurate insurance information, and documenting all relevant information in our UI Health systems.

Key Responsibilities
  • Verify patient demographics and contact patients to obtain accurate insurance information
  • Document all relevant information in our UI Health systems
  • Verify and document coverage and guarantor information
  • Resolve missing registration errors and maintain expected lead times
  • Collect patient payments and process receipts
  • Secure patient authorizations and financial clearance
  • Provide excellent customer service to patients, providers, and clinic staff
  • Assign work to staff and verify staffing levels daily
  • Audit staff productivity and phone recordings
Requirements
  • High school diploma or equivalent
  • Five years of experience in a medical setting, including business administration, customer service, or healthcare experience
  • One year of supervisory experience in a medical setting
  • Fluency in English and Spanish is preferred

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