Loss Prevention Specialist
2 days ago
We are seeking a highly skilled Loss Prevention Agent to join our team at WinCo Foods. As a Loss Prevention Agent, you will be responsible for detecting, apprehending, and processing shoplifters in accordance with company policies and local laws/regulations.
Key Responsibilities- Detect and apprehend shoplifters in a fast-paced retail environment
- Contribute to the safe resolution of concerning situations within the store using verbal de-escalation techniques
- Prepare and submit reports involving investigations and Loss Prevention matters
- Research and archive general liability incidents via CCTV
- Participate in internal company investigations and testify at legal and court proceedings on behalf of the company
- Work with local, state, and government agencies regarding company matters
- Participate in maintenance of loss prevention and safety programs
- Conduct loss prevention audits and detect, investigate, and report hazardous workplace incidents and issues
- Provide store support by promoting loss prevention and safety awareness and providing LP training to store staff
- High School Diploma or equivalent
- Recognizing the required criteria to determine what constitutes shoplifting
- Demonstrating good judgment when responding to difficult situations or individuals
- Providing excellent verbal, written, and interpersonal communications skills in a work setting
- Documenting work and customer service activities
- Applying strong analytical and problem-solving abilities
- Prioritizing and executing tasks in a high-pressure environment
- Demonstrating initiative and self-direction
- Working effectively in a team-oriented environment
- Must be at least 18 years old
- Ability to work 10-12 hour shifts in a 24/7 operation, including nights, weekends, and holidays
- Ability to develop proficiency with WinCo's CCTV equipment, locks, and door hardware
WinCo Foods is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment where all employees feel valued and respected.
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