Field Support Specialist

1 day ago


Lake Oswego, Oregon, United States Daikin Full time
Job Title: Field Support Specialist

The Field Support Specialist is a critical role within Daikin's organization, responsible for providing expert technical support to customers and internal stakeholders. This position requires a strong understanding of HVAC systems, installation, and maintenance procedures.

Key Responsibilities:
  • Provide technical assistance to customers and internal teams on Daikin HVAC product installations, commissioning, and service.
  • Conduct on-site training and technical support for customers, including installation, commissioning, and maintenance of Daikin HVAC products.
  • Develop and maintain relationships with key stakeholders, including Divisional and Regional Technical Managers, Distributors, and Dealers.
  • Collaborate with cross-functional teams to resolve technical issues and improve product performance.
  • Stay up-to-date with industry developments, new technologies, and product enhancements to provide expert guidance to customers and internal teams.
Requirements:
  • 10+ years of experience in the HVAC industry, with a focus on installation and technical service.
  • Associates degree or higher in a related field, such as HVAC technology or engineering.
  • HVAC certification and Universal Refrigerant Handling Certification required.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to travel extensively within the assigned region, with a flexible schedule and willingness to work in adverse weather conditions.
What We Offer:
  • A competitive salary range of $90,000 - $126,000 annually.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional growth and development, including training and education programs.


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