Customer Account Specialist

2 days ago


Brunswick, Maine, United States Five County Credit Union Full time

Job Overview: Five County Credit Union is seeking a Customer Account Specialist to join our team. As a Customer Account Specialist, you will be responsible for ensuring that our members' financial needs are met by delivering exceptional service and support.

About the Job: In this role, you will work closely with members to open new accounts, process transactions, and promote financial products and services. You will also assist members with account inquiries, complaints, and concerns.

Key Responsibilities:

  • • Open new accounts, including checking, savings, and certificates of deposit. • Process transactions, including deposits, withdrawals, and loan payments. • Promote financial products and services to members, such as credit cards, loans, and investment options. • Assist members with account inquiries, complaints, and concerns. • Collaborate with other departments to resolve complex issues.


Requirements:
  • • High school diploma or equivalent required; some college coursework in business, finance, or a related field preferred. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment and prioritize multiple tasks. • Basic math skills and attention to detail. • Familiarity with banking operations and software systems.


Benefits:
  • • Competitive salary: $18.71-$19.21 per hour with step progression. • Comprehensive benefits package, including medical, dental, and vision insurance. • Paid time off and holidays. • Opportunities for professional growth and development.


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