Starbucks Department Leader
2 weeks ago
Create an exceptional customer experience through outstanding service and a safe, clean environment. Achieve sales and profit goals, monitor quality assurance standards, and direct department functions. Support the Deli Manager in kiosk operations and embody the Customer 1st strategy.
Key Responsibilities- Promote trust and respect among associates.
- Communicate company, department, and job-specific information.
- Collaborate with associates to achieve company goals.
- Establish performance goals and empower associates to meet targets.
- Develop adequate scheduling to manage customer volume.
- Train and develop associates on job performance and participate in performance appraisals.
- Adhere to local, state, and federal laws, and company guidelines.
- Create a welcoming environment for customers.
- Offer product samples and demonstrations.
- Provide quality beverages consistently.
- Display a positive attitude.
- Develop and implement a department business plan.
- Assist in creating and executing sales promotions.
- Inform and educate associates about promotions.
- Monitor and control expenses.
- Maintain inventory awareness and report discrepancies.
- Schedule daily, weekly, and monthly price changes.
- Assist in planning and supervising the inventory process.
- Adhere to food safety regulations and guidelines.
- Reinforce safety programs and identify unsafe conditions.
- Notify management of customer or employee accidents.
- Report safety risks and issues.
- High school education or equivalent.
- Effective communication skills.
- Knowledge of basic math.
- Ability to handle stressful situations.
- Current food handlers permit once employed.
Baker's, a Kroger company, serves customers in 11 stores in Nebraska. We're committed to feeding the human spirit by bringing diverse teams together with a passion for food and people. Our purpose is to create amazing experiences for customers, communities, and each other, with food at the heart of it all.
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