Starbucks Barista

2 weeks ago

MagstattleBas, Grand Est, United States Kroger Full time
Job Title: Starbucks Barista

At Baker's, we're passionate about providing exceptional customer service in a safe and clean environment. As a Starbucks Barista, you'll be responsible for creating an environment that enables customers to feel welcome, important, and appreciated.

Key Responsibilities:
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Collaborate with associates and promote teamwork to help achieve company/store goals.
  • Prepare beverage selections to recipe and standards and to customer's requests using proper equipment; tender transactions using company best practices.
  • Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials.
  • Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
  • Recommend coffee shop items to customers to ensure they get the products they want and need.
  • Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise.
  • Check product quality to ensure freshness; review \"sell by\" dates and take appropriate action.
  • Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer.
  • Label, stock and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Stay current with present, future, seasonal and special ads.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management.
  • Ability to work cooperatively in high paced and sometimes stressful environment.
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation.
Qualifications:
  • MINIMUM: Excellent customer service skills
  • DESIRED: Any previous comparable experience

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