Care Coordinator

4 weeks ago


Salem, Oregon, United States Advantage Home Care Full time

Job Summary:

We are seeking a highly motivated and organized Care Coordinator to join our team at Advantage Home Care. As a Care Coordinator, you will be responsible for delivering exceptional customer service to our clients and field staff, while ensuring that our branch staffing needs are continually met.

Key Responsibilities:

  • Maintain a cheerful demeanor and work to develop a positive rapport with all clients, staff members, and community resources affiliated with home care services.
  • Deliver exceptional customer service to all clients and field staff and effectively address all requests in a timely manner.
  • Provide excellent communication to branch and corporate staff.
  • Contact new client referrals and held clients timely and often to coordinate the start or continuation of care.
  • Work in conjunction with the service coordinator to ensure branch staffing needs are continually met.
  • Maintain employee and client medical records (electronic and paper files) including making files, filing regularly and keeping files up to date.
  • Guarantee all private business information & protected health information is kept confidential.
  • As needed- Participates in special department projects
  • As needed- Attends state held in-service trainings/meetings per management's direction
  • Reads and stays abreast of state, federal and business regulations.

Requirements:

  • Experience with Medicaid
  • Working knowledge of office equipment such as copier, scanner, fax machine, postage machine.
  • Good time management and organizational skills.
  • Well developed interpersonal and communication skills.
  • Professional appearance and manner.
  • Computer literate, specifically Microsoft Office applications.
  • Ability to lift and carry 15-20 lbs.
  • Maintain a background free of disqualifying convictions to be employed by a health care company.

Education and Experience:

  • High school graduate
  • Minimum of 2 years office experience preferred


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