Head of Operations Manager

4 days ago

Denver, Colorado, United States Pactimo Full time
About Pactimo

Pactimo is a leading global provider of premium technical performance apparel, primarily targeting the cycling and triathlon categories. Our core customers include world champions, professional athletes, and an army of passionate enthusiasts. We operate in key markets such as North America, the UK, and Europe, with a vision to provide cycling apparel that enables and enhances our customers' every adventure on the bike.

Job Summary

We are seeking an experienced Head of Operations to support sales and profitability by managing all facets of the operations of the business, including the international supply chain process from purchasing raw materials to shipping finished goods to customers. This role will work closely with an international team and interact consistently with internal stakeholder teams.

Key Responsibilities
  • Manage Purchasing and Forecasting
    • Collect forecasts from company divisions
    • Manage yield and purchase requirement calculations
    • Manage China purchasing via the Asian office
    • Manage non-China direct purchasing from the Denver office
    • Negotiate pricing, MOQs, terms, and lead times
    • Optimize purchase orders (price breaks, MOQs, lead times, etc.)
    • Manage order consolidation and shipping method for raw materials to the factory
  • Manage Shipping of Finished Goods and Raw Materials
    • Manage bulk shipment of finished goods from factory to warehouse for e-comm fulfillment
    • Manage direct shipment of custom products to individual global customers
    • Set up and manage shipping lanes to meet global fulfillment requirements
    • Identify and manage relationships with shipping vendors
    • Negotiate and maintain best pricing available
    • Choose shipping method, balancing cost and lead times
    • Ensure compliance with government and business regulations and policies in destination countries
    • Track government policies as they change
    • Duties, tariffs, HTS codes, VAT, GST, HST, importer of record
    • Work with finance to obtain relevant duty drawbacks, etc.
  • Manage HTS Codes
    • Correctly categorize all product SKUs for US and other countries
  • Coordinate Production
    • Help set and achieve targets and standards for cost, quality, and delivery times
    • Liaise with Asia office and production partners
    • Communicate forecasts and production orders
    • Collaborate on capacity planning
    • Manage landed cost calculations
    • Review and place change order requests
    • Maintain peak production/cost efficiency
    • Track shipping of finished goods, resolving timing and execution issues as they arise
  • Management Team
    • Depending on experience, this person may become a member of the company's management team
  • Help Oversee and Manage Company Master Calendar
    • Assist CEO with overseeing the Company Master Calendar and occasionally lead Monthly Calendar meetings
    • Ensure a full understanding of the company calendar and how each department impacts the others, assist with keeping other departments on track and hitting deadlines
Requirements
  • A demonstrated ability to be a collaborative, positive team player
  • Excellent communicator, highly organized, and self-motivated
  • 5+ years of experience in supply chain and/or logistics positions
  • Experience in the apparel industry preferred
  • Strong proficiency in Microsoft Suite products
  • Minimum of a bachelor's degree
  • Being a cyclist is a plus, but not required
  • This position is hybrid and requires at least 3 days per week in office
  • Some travel may be required
Salary and Benefits

The pay for this position has a salary range of $90,000-120,000. The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, and experience. Pactimo provides a full benefits package, including medical and dental plan, paid vacation, sick days off, 401(k) plan, and product discounts.

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