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Senior Living Sales Representative

2 months ago


Spokane, Washington, United States A Place for Mom Full time
About A Place for Mom

We're the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions.

As the nation's most trusted senior advisory service, we are a mission-based organization that enables caregivers to make the best senior living decisions for their loved ones.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families each year simplify the process of finding the right senior care solution across home care, independent living, memory care, assisted living, and more.

Our services are offered at no cost to families as we're paid by the 14K+ communities and 3K+ providers in our network.

Recently awarded one of the 2022 Best Places to work in NY and Best HR teams by comparably, the leading workplace culture and brand reputation platform, A Place for Mom is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

Employees who thrive at A Place for Mom live our values every day:

  • Focus on excellence
  • Act with integrity and assume positive intent
  • Drive outcomes every day with passion and a sense of mission
  • Make the lives of our families and customers better, easier and more successful
  • Realize the full potential in each team member
  • Work as a single supportive team
Job Description

A career with A Place for Mom (APFM) is an opportunity to join our rapidly expanding technology company committed to making a real difference in the lives of the families we serve and the senior living industry at large.

Job Description

Exciting opportunity to join the A Place for Mom team as an outside sales Healthcare Account Executive (HCAE).

As an HCAE, you will be the face of A Place for Mom with the hospitals and skilled nursing facilities in your territory and the families being discharged from the facilities as we grow the business.

You are responsible for driving lead generation and move-ins to communities from your book of accounts.

You are hungry, excited to build relationships with healthcare professionals, and persistent in finding the most effective approaches to grow each account in order to help more families find the care they need.

Key Responsibilities
  • Work in a fast-paced, growing industry to help families urgently needing care find the right community or in home care agency as they transition out of a hospital or skilled nursing facility
  • Deliver on your target quota of families selecting a senior care option each month by generating daily qualified patient referrals from your assigned market plan accounts
  • Develop, own, and grow your book of accounts to increase referral volume in your territory
  • Cultivate new contacts within each account through networking, cold calls, and service presentations, following up with each referral source on discharge outcomes to reinforce the value A Place for Mom delivers
  • Educate families on their care options and how they will work with you and a Healthcare Senior Living Advisor to find the right senior living option as they are discharged
  • Work with your partner Healthcare Senior Living Advisors to deliver on your target quota of families in moving into a community or hiring in home care
  • Pilot new initiatives, tests, and processes (e.g., account scoring, CRM changes) in your territory and provide feedback to improve the tools and resources at your disposal
Requirements
  • Bachelor's degree preferred
  • Two or more years of outside sales experience as an individual contributor
  • Proven track record of exceeding sales quotas and collaborating with other teams to do so
  • Successfully demonstrated experience in presenting to target customers and overcoming objections
  • Thrives in a fast-paced, change infused, independent environment with a willingness to roll up your sleeves, test new processes, and get the job done
  • Hungry to learn and improve with a strong competitive approach
  • Ability to travel locally in your territory (5 days a week)
  • Strong communication skills with both internal and external stakeholders at all levels
  • Effective time management skills
  • Healthcare/hospital sales experience preferred
  • Proficient in Microsoft Office, Google Sheets and a CRM (Salesforce preferred)